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Consumer Debt - Consolidate Debt, 
Consumer Credit Counseling Services (CCCS)
Help and Tips to Repair Your Credit 

A Window of Opportunity for the Informed Consumer

Your Rights: Debt Collection

The Fair Debt Collection Practices Act applies to those who collect debts owed to creditors for personal, family and household debts, including car loans, mortgages, charge accounts and money owed for medical bills. A debt collector is someone hired to collect money owed by you.

If you are contacted by a debt collector, you have a right to a written notice, sent within 5 days after you are first contacted, telling you the amount owed, the name of the creditor, and what action to take if you believe you don’t owe the money. 

If you owe the money or part of it, contact the creditor to arrange for payment. If you believe you don’t owe the money or don’t owe the amount claimed, contact the creditor in writing and send a copy to the debt collection agency with a letter telling them not to contact you.

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Table of Contents

Consumer Loan Basics

Your Rights: Debt Collection

A debt collector may not...

Payday And Tax Refund Loans

Home Equity Loans

Lost and Stolen Debit/
Check Cards and Stored-Value Cards

Credit Billing Disputes

Out of Control Debt

Negative Information on Credit Reports

Source: General Services Administration

 

Fair and Accurate Credit Transactions Act of 2003

Source: Whitehouse Press Release

 

 

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