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• If you have a complaint about your insurance agent or company, contact the customer service division of your insurance company. If you are still dissatisfied, contact your state insurance department. Most departments have a consumer affairs division that can offer help, and some have a toll-free number to respond to consumer requests.

• Review your policy periodically or when your situation changes to be sure your coverage is adequate

Where else can I get information about insurance? Your personal insurance agent and company are good sources of general information about insurance. You might also:

• Contact the National Insurance Consumer Helpline (NICH) at 1-800-942-4242. NICH is a toll-free consumer information telephone service sponsored by insurance trade associations.

• Look in your local library for magazines or books on insurance or personal finance.

• Contact the consumer affairs division of your state insiurance department; some have toll-free numbers.

 

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